Terms of use

1. Scope

These terms govern your use of this website and of the free planning check published on it. By using either, you accept them. If you do not accept them, do not use the site.

They cover only what exists today: the pages you are reading and the free browser-based planning check. The cloud reporting step, the in-tenant execution step and the admin agent for Microsoft Azure described elsewhere on this site are not available to you and are not offered here — the admin agent has no sign-up and runs only against our own Azure subscription. If and when any of them opens, it will be offered under its own contract.

• Offered by: Neopiq GmbH, c/o Ludwig Limbeck AG, Sinserstrasse 67, 6330 Cham, Switzerland — UID CHE-345.914.300; see the imprint
• Contact: contact@neopiq.ai, or 0041 78 223 6716

Neopiq GmbH is not registered for VAT, so no VAT is charged. Nothing offered under these terms is charged for at all: the site is free to read and the check is free to run.

2. What this site is

This site describes a product. Everything on it is general information about how planning parameters in Microsoft Dynamics 365 Supply Chain Management behave and about what the check looks for. It is written to be accurate, but it is not a representation about your system, your data or your business, and it is not an offer capable of acceptance.

Statements about what is built and what is not are made deliberately and are meant to be relied on in one direction only: where this site says something is in development or planned, it does not exist, and you should not make a commercial decision on the assumption that it will.

3. The free check is provided as-is

The check is made available free of charge, without registration and without any commitment as to availability. It is provided as-is and as-available. It may be changed, restricted or withdrawn at any time, and no maintenance, correction or continuity of results between versions is promised.

Support does exist, and it is offered on a best-effort basis: write to support@neopiq.ai. The mailbox is attended Monday to Friday, 09:00 to 17:00 CET, and we aim to send a first response within one business day. That target is a working practice, not a contractual service level: it creates no entitlement and no remedy if it is missed, and it is not a promise that any particular problem can or will be fixed.

The check reads files you choose, entirely within your browser, and transmits nothing. What follows from that is that we never see your data, and equally that we cannot verify, recover or reproduce what you ran or what it told you.

4. Findings are diagnostic suggestions, not advice

Every finding requires the professional judgement of somebody who knows the business it describes. The check works from an extract, at one moment, against general thresholds that have not been tuned to your organisation. It does not know about the contract behind a supplier lead time, the seasonal reason for a stock position, the project that made an exception deliberate, or the change already scheduled for next month. A finding can therefore be technically correct and operationally wrong.

You remain responsible for your systems

This clause is about the free check, which is the only thing these terms cover. The Azure admin agent described elsewhere on this site does execute changes — after an explicit approval — but it is not offered to you under these terms and cannot be pointed at your environment.

Nothing in the check writes to your systems: it reads exported files and produces text. Any change to a parameter, a master data record, a planning policy or a process is made by you, in your own environment, on your own authority. You are responsible for reviewing, testing and approving that change under your own change-control, and for its consequences — including consequences for supply, stock, service levels, cost and any regulatory or contractual obligation you are subject to.

You are also responsible for the files you use it on: that you are entitled to extract them, that using them this way is permitted where you work, and for the confidential or personal data they contain. Since nothing is uploaded, all of that stays under your control and never comes into ours — see the privacy policy.

5. Acceptable use

Use this site and the check for their intended purpose. Do not attempt to interfere with the site’s availability or integrity, to gain unauthorised access to any system behind it, or to present its output as an independent audit, a certification or an assurance opinion. It is none of those things.

6. No warranty

To the extent permitted by the applicable law, no warranty is given as to the site or the check — in particular none as to accuracy, completeness, currency, fitness for a particular purpose, uninterrupted availability, freedom from error, or the correctness, completeness or materiality of any finding. Checks that could not run against your extract are reported rather than silently skipped, but the absence of a finding is not a statement that your configuration is correct.

7. Limitation of liability

Everything offered under these terms is free of charge, and the liability we accept is sized accordingly. This clause says exactly how, and then says what it cannot touch.

To the extent the applicable law permits, Neopiq GmbH excludes liability arising from your use of this site or of the free check for indirect and consequential loss — in particular loss of profit, loss of revenue, loss of production, loss or corruption of data, business interruption, and the cost of procuring substitute services. That covers, above all, the consequences of acting on a finding without the professional review that section 4 makes your responsibility.

To the extent the applicable law permits, our total aggregate liability for everything offered under these terms is capped at CHF 100. The conventional measure for such a cap is the fees paid for the service, and the fees paid here are zero: the site is free to read and the check is free to run. A nominal cap is what that supports, and we state it rather than imply it.

What this clause cannot do, and does not try to. Under Art. 100 of the Swiss Code of Obligations, liability for unlawful intent and for gross negligence cannot be excluded in advance, whatever a clause says. The exclusions and the cap above therefore apply only to slight negligence, and leave untouched: liability for our unlawful intent or gross negligence; liability for death or personal injury; and any liability that mandatory law — including mandatory consumer-protection law where you use this site as a consumer — does not permit to be excluded or limited.

Read the rest of this page alongside this clause as the plain statement it is: this is a free diagnostic aid that suggests things for a person to check, and the decision to act on any of it is yours.

8. Intellectual property

The content of this site — text, layout, stylesheet, the rule definitions and the wording of the findings — is protected by copyright and remains with its owner. You may read it, print it and quote it with attribution for your own internal purposes. Republishing it, redistributing it or building a competing product from it is not permitted without written consent.

The findings the check produces from your own data are yours: use them internally, share them internally, act on them. The sample data shipped with the check is synthetic and is provided for demonstration.

• Rights holder: Neopiq GmbH, c/o Ludwig Limbeck AG, Sinserstrasse 67, 6330 Cham, Switzerland

9. Changes to these terms

These terms may be updated as the site and the product change, and materially so before anything paid, hosted or account-based is offered. The version published on this page is the one that applies to your use of the site at the time you use it.

This version is effective from 16 August 2026.

10. Governing law and venue

These terms and any dispute arising from your use of this site or of the free check are governed by Swiss law, excluding its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

The place of jurisdiction is Cham, Canton of Zug, Switzerland — the company’s registered seat. For business users, that forum is exclusive.

If you use this site as a consumer, this forum clause does not bind you where mandatory law says otherwise: rules of civil procedure generally give a consumer the courts of their own domicile, a consumer can as a rule be sued only there, and nothing in these terms waives a forum or a protection that mandatory law gives you.

No online-dispute-resolution or consumer-arbitration reference is given here, because none is required: Swiss law imposes no such duty, and on the assessment set out on the privacy page this site is not directed at consumers in the EU, so the EU rules that once required a link to the Commission’s ODR platform do not reach it — a platform the EU in any case discontinued in July 2025. We are neither obliged nor willing to take part in proceedings before a consumer arbitration board.

11. Severability

If any provision of these terms is or becomes invalid or unenforceable, the remainder stays in force, and the invalid provision is to be replaced by one that comes closest to its lawful intent.